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Privacy Policy

Last updated: May 27, 2026

This Privacy Policy describes how FocusFlow collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. This policy applies to our website and all services we provide to help you master deep focus and distraction control through Pomodoro and timeboxing methods.

Information We Collect

We collect various types of information to provide and improve our services. When you register for an account, we gather personal details such as your name, email address, and location. We also collect information about how you use our platform, including the features you access, session duration, and your productivity metrics.

Additionally, we collect technical information such as your IP address, browser type, operating system, and device information. We use cookies and similar tracking technologies to enhance your experience on our site. Information about your freelance work patterns and focus sessions is collected to personalize our recommendations and help you achieve your productivity goals in Subang Jaya and beyond.

How We Use Your Information

We use your information to deliver, maintain, and improve our services. Your data helps us create personalized Pomodoro and timeboxing recommendations tailored to your work style and schedule. We analyze usage patterns to identify features that work best for freelancers and continuously enhance our platform.

We also use your information to communicate with you about updates, new features, and relevant content related to focus and productivity. Your feedback helps us understand how to better serve freelancers in Subang Jaya. We may send you notifications about your progress, productivity milestones, and tips for maintaining deep focus. We never sell or share your personal information with third parties for marketing purposes.

Your Rights and Control

You have the right to access, modify, or delete your personal information at any time. You can request a copy of all data we hold about you in a portable format. If you believe your information is inaccurate or incomplete, you can ask us to correct it.

You have the right to opt out of non-essential communications, including promotional emails and productivity tips. You can adjust your privacy settings within your account to control what information is shared and how your data is used. To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

Cookies and Tracking

We use cookies to remember your preferences, keep you logged in, and analyze how you use our site. Essential cookies are necessary for basic functionality, while optional cookies help us understand user behavior and improve your experience. You can control cookie settings through your browser, though disabling certain cookies may affect your ability to use some features.

We use analytics tools to track aggregated usage data, which helps us optimize our platform for freelancers. This information is anonymized and never identifies you personally. Third-party services like analytics providers may also place cookies on your device. We do not use tracking technologies to follow you across other websites or services.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, and destruction. All data transmission occurs over encrypted connections using SSL/TLS technology. Your passwords are securely hashed and never stored in plain text.

While we maintain strict security protocols, no system is completely secure. We regularly audit our security practices and update our infrastructure to address emerging threats. If we discover a security breach that affects your information, we will notify you promptly and take appropriate remedial action.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by updating the “Last updated” date at the top of this policy. Your continued use of our services after changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out to us:

Email: support@focusflow.com

Phone: +60 3 5142 8756

Address: Jalan Klang Lama 47, Subang Jaya, 58000, Malaysia